Rock Splitting Experience
Rebel takes customer service to another level, yet again.
Menifee Market rented rockdrills and two hydraulic rock splitters to break it down to manageable pieces. With the help of John Benson, Rebel's Service Manager, and Joe Vullo, Rebel's Service Technician, the customer achieved their goal. But first, the Rebel team demonstrated the use of the equipment to the contractors before they allowed them to operate the equipment on their own. The immensity of the boulder required two and a half weeks before it was completely broken down to pieces small enough to be covered by dirt and flattened.
Recently, JR Torres, the Territory Sales Manager for our North Temecula store, headed out to Menifee to help one of his customers with a very hard problem; literally. Menifee Market owner Dallal Harb needed to extract a huge boulder out of her property in order to expand her market. Of course, they didn't know just how big it was until it was completely unearthed with the use of a backhoe.
Menifee Market rented rockdrills and two hydraulic rock splitters to break it down to manageable pieces. With the help of John Benson, Rebel's Service Manager, and Joe Vullo, Rebel's Service Technician, the customer achieved their goal. But first, the Rebel team demonstrated the use of the equipment to the contractors before they allowed them to operate the equipment on their own. The immensity of the boulder required two and a half weeks before it was completely broken down to pieces small enough to be covered by dirt and flattened.
It gives Rebel great satisfaction to know that our customers are getting the attention and help they need to get their projects completed.
Thanks to JR, John Benson and Joe Vullo for their willingness to meet such needs.
posted by Rebel Rents @ 3:40 PM
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