Customer Support - The Rebel Way
Rebel Rents always believe in giving our customers the best there is, whether it be equipment they rent or customer service. One of the unfailing support we provide to our customers is equipment and product training. We believe that making training available to our customers and their employees will benefit everyone. It gives them the tools to operate the equipment safely and effectively, which eventually leads to completing their projects faster, without the hassle of delay.The most recent customer who took advantage of this excellent service Rebel provides is Green Gems, a Temecula based landscaping company. Oscar Lopez, the Head Foreman for the company, wanted to brush up and improve their employees' equipment operating knowledge. JR Torres, the Territory Sales Manager for Temecula, saw this as a perfect opportunity to offer our unmatched customer support to Green Gems, which they willingly took advantage of.
Last Saturday, January 26th, Rebel Rents hosted its first training session for Green Gems. They covered Operational and Safety Training on the John Deere 210 Skip Loader, John Deere 310 Backhoe, and Ditch Witch RT-40. Nineteen of their employees attended the training, including the owner of Green Gems, Tim Sokolich, the Head Foreman, Oscar Lopez, and Doug Fredrickson, their Fleet Manager and Dispatch. The training was conducted in English and Spanish by John Benson, Rebel's Service Manager, assisted by JR Torres. It ran from 8:30am until about 10:30am.
Green Gems is beside themselves in appreciation for what we did for them and what it meant for their future projects. Rebel will issue each attendee with a Certificate of Completion to recognize their participation in the training.
Great job, JR and John Benson!
To visit Green Gems' website, please go to: www.greengems.com
posted by Rebel Rents @ 1:42 PM
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