Say Bon Voyage to 2005
Year End "Sails" (Sales) Contest. Let's end the year on a high note with our year end sales contest for our Territory Sales Representatives. The rules are simple. The representative with the largest percentage increase in rental revenue of November 2005 wins! In keeping with our theme, the lucky winner will receive a three day cruise for two to Catalina Island, which will be a great way to sail into 2006! Good luck to everybody!!
Ben Completes Ten
Ben Butler out of our North Temecula branch has just completed his tenth service training class. He is the first of our service technicians to reach this accomplishment! Ben will receive a Rebel Rents jacket, framed certificate, and his name on our brand new Service Tech Achievement Plaque. Congratulations Ben!
Taking it on the Road
In Rebel's ongoing effort to keep our employees safe, Jill Widtfeldt and Doug Fleury will be putting on a Fleet & Equipment Safety Training Seminar for all our employees. They will be visiting each location in the upcoming weeks. The training covers fleet safety, forklift, backhoe and skidsteer training, trailer and transport safety, along with an anatomy of the various factors that go into an accident. The material was provided by The American Rental Association and our insurance carrier, St. Pauls. This type of training is essential to keep our employees accident-free and, at the same time, providing a safe work environment.
On Top of His Game
Jim Rufing, Territory Sales Representative for the Temecula branches, was awarded the Top Performer for the month of October, 2005. He will receive a plaque in recognition of his achievement. Jim's sales for the month were extraordinary! The key to his success is his outstanding customer service and dedication to Rebel Rents. Thank you Jim, from your fellow Rebel Team Members.
Back By Popular Demand 2006 Calendars are In
The new Rebel Rents 2006 calendars have arrived. These calendars were a great success last year and hopefully will be the same this year. We have 2 different calendars to offer our customers. One is a laminated 22 x 28 inches wall calendar which has boxes for each day where customers can use dry erase pens to write in important dates and events. The second calendar is 8.5 x 11 inches and is made out of heavy stock paper. This convenient size can be put in notebooks and in areas where large space is at a premium. The reverse side has a listing of the rental equipment Rebel Rents offers. If you do not receive your calendars soon please contact the office. Our Territory Sales Reps will be handing these out to all our customers in the next couple weeks.
National Equipment Register Success Story!
Rebel would like to share the following story.
Rebel was contacted by Detective Nester of the California Highway Patrol, who was following up on a lead of suspected stolen equipment. When he ran the serial numbers through the National Equipment Registers (NER) of stolen equipment he found a John Deere 310SG belonging to Rebel Rents. The equipment was reported stolen many months ago off one of our customers jobsites. At that time, a police report was taken and the theft was registered with the NER. Detective Nester was able to get our phone number from the NER and call us directly to let us know our equipment had been recovered. Without the equipment being registered, we may have not been notified immediately, allowing us to get the equipment back without costly impound fees. Or, we may not have gotten it back at all.
We wanted to say thank you to the NER for their assistance. We certainly recommend their service and believe it to be valuable tool.
Rebel Rents Tech Training School
In an effort to continually educate our service technicians, Rebel Rents partnered with our vendors and developed a training school. Bi-monthly, a training class is held at our corporate office, focusing on different types and manufacturers of equipment. For those service technicians who come to these training classes, we have set up a plaque to honor those who attend 10 training sessions. In addition to their name on the plaque, they will also receive a Rebel team jacket. We currently have 3 employees who have attended nine sessions. Hopefully all will be able to attend their 10th in the upcoming weeks. Congratulations! Education is the key to Rebel success.
Dormant Customer Contest Winners
Rebel Rents is thrilled to be able to announce the winners of the September and October Dormant Customer Contest. We would like to recognize two individuals for their accomplishments. Steve Tao out of our Mira Loma branch was able to reactivate the most inactive accounts, and Tom Gilroy out of San Jacinto generated the most rental revenue with the accounts he reopened. Altogether, the Rebel Rental Team reactivated over 50 dormant accounts. We want to thank everyone who participated. This is surely one of our most successful contests ever! Congratulations!
Persistance Pays Off In Equipment Recovery
Jim Hamilton, the Team Leader for the Temecula branches, was recently notified by a customer that a piece of equipment rented from us was missing from their jobsite. The jobsite was out in a secluded location in the desert area. Jim took it upon himself to make numerous visits in the area to locate the missing piece of equipment. By not giving up, Jim recovered the missing equipment. For this Jim will receive a plaque of appreciation for his outstanding efforts in recovering this equipment. Rebel not only rents the best equipment but has the best team members! Thank you Jim!
New Lifts Promise to Take Our Customers Higher
Rebel Rents is pleased to announce the newest addition to our rental fleet, the Manitou M30 All Terrain Forklift. The M30 is the result of years of proven job performance and reliability and was designed from the ground up to be a true rough terrain lift truck. With a weight capacity of 6,000 lbs. and a mast height of 22' 3", the M30 is the answer for our customers rough terrain masted truck requirements. For additional information please visit their website,
www.manitou-na.com.
