Our Fleet is Growing!
We have increased our rental fleet again! We have just taken possession of ten more John Deere Skip Loaders. This is just another way that we have listened to our customers who have come to rely on Rebel to provide them with the best equipment available in the industry!
The new John Deere Skip Loader hard at work.
Towmaster Trailers & Trucks on Their Way
Sixteen (16) Custom built delivery Towmaster Trailers are on their way! These trailers promise to be a great improvement over the older models we currently have in our fleet. These trailers, which should arrive by the second week of July, show that not only do we meet our promise to rent the best, we also have the most up to date transportation in the industry and will ensure we get our equipment to our customers safely and efficiently.
In addition to the trailers, we also have seven (7) various service and delivery vehicles on their way. These will replace the older Dodges we now have in our fleet. We have ordered a number of different models to suit our various needs. These new vehicles will add to our delivery and service capabilities.
July Customer Drive Kicks Off
During the month of July we will be holding a New Customer Drive. Our goal is to open up as many new accounts as we possibly can. This contest is for all Rebel employees. There will be rewards for the employees who are able to open up the most accounts, as well as for the branch that does the same. With the energy and focus of every member of the Rebel Rental Team, we should be able to reach our goals. Good luck to everybody!
Rebel Rents Joins the American Rental Association
Rebel Rents is pleased to announce that we have joined the American Rental Assocation (ARA). The American Rental Association is an international trade association that began in 1955 for the owners of equipment rental businesses and the manufacturers and suppliers of rental equipment. The current membership includes more than 7,100 rental businesses and 1,500 manufacturers and suppliers. For more information on the ARA please visit their website at
http://www.ararental.orgOne of the benefits Rebel will receive as members of the ARA is free registration of 1,000 pieces of equipment with the National Equipment Register (NER). The NER is the leader in theft prevention and recovery efforts. NER provides an information network that brings together equipment owners, their insurers, law enforcement and the equipment industry to fight equipment theft.
Our association with the ARA and the NER promises to improve our company and protect our assets.
Rebel Rents makes the News - Again!
Just a few short days after
Contractor News and Views published an article regarding our San Jacinto Grand Opening, the
Rental Equipment Register Magazine has posted an article on their website regarding the event.
Rebel Rents Holds San Jacinto Grand OpeningRebel Rents, the Temecula, Calif.-based rental chain with 10 branches east and south of Los Angeles, recently held a grand opening to cut the ribbon on its 9th branch. The new facility is in San Jacinto, Calif.
The grand opening attracted more than 300 people, including the Rebel Rents corporate staff, more than 200 customers, city officials, local business leaders and San Jacinto mayor Chris Carlson-Buydos, who welcomed Rebel to the fast-growing community. Rebel Rents CEO Rick Clauss talked about the process of picking San Jacinto as a site for a Rebel Rents facility. Major equipment vendors on hand included Toyota, Vermeer, Multiquip, Hilti, Bosch, John Deere, Bil-Jax, Ditch Witch, Ingersoll-Rand and Penske.
Rebel Rents makes the News!
At our Grand Opening in San Jacinto last month we had representatives from several Southern California rental industry publications in attendance. The first article regarding the event was just published in the July issue of
Contractor News and Views, a monthly resource guide for Riverside County contractors. This article is reprinted below.
Rebel Rents opens new location in San JacintoRebel Rents opened its new equipment rental store on South Santa Fe Avenue in San Jacinto Calif. This is the 9th store for the Temecula Calif based equipment rental chain.
Several equipment manufacturers participated in the Grand Opening event with displays, demonstrations and giveaways. San Jacinto Mayor Chris Carlson-Buydos and several other local officials and business leaders were on hand to congratulate Rebel Rents CEO Rick Clauss and his staff on the new location. A company spokesperson estimated that over 300 attended the event.
New Contract Count High!
On Thursday, the Rebel Rental Team reached an all time high in our rental agreement count! In the process, we shattered our old record. Congratulations to all the team members whose hard work and efforts contributed to this!! Our goal is to continue to grow our business and provide the best service available to our customers.
Rebel Pump & Pipe Article
Next month,
Environmental Protection Magazine will be publishing an article about Rebel Pump & Pipe and the dust control management project they are involved in in Lake Elsinore. The following is a preview of that article:
Thompson Pump and Rebel Pump & Pipe Manage Dust Control for Residential Development in Lake Elsinore, CAA California contractor won the bid to develop a 300+ residential development on a hillside north of Lake Elsinore, Southern California's largest natural lake. Before construction could begin, the contractor needed to create a 1.3 million-gallon reservoir at the top of a 450 ft. elevated peak to maintain dust control and ground compaction during the grading process.
Rebel Pump & Pipe, a distributor of Thompson Pump, supplied a turn-key package including design, pumping equipment, piping, a portable power generator, auxiliary fuel bulk storage, on-site fueling capability, and installation. Their team also provided 24-hour maintenance service to alleviate any jobsite problems.
To complete this project, the Rebel Pump & Pipe team integrated a system to pump water from the reservoir into two 10,000-gallon water towers used to rapidly fill 4,000-gallon water trucks. The system utilized two pumps, a generator and approximately 4,600 feet of Victaulic pipe. They chose a 50hp electric motor-driven pump supplied with a quiet pack to provide reduced noise for the residential community located at the base of the hill.
Approximately two-thirds of the way up the hill, a diesel-driven 6" jet pump was used to propel water the remaining 1,500 ft. to the jobsite reservoir where there was another 200 ft. of elevation change. Overall, the water traveled a total elevation of 450 ft. incorporating over 4,600 feet of 8" Victaulic pipe along with various pipe fittings, assorted valves and control measures.
Many challenges were overcome including working with the steep elevation, loose hillside conditions, a canal crossing and the overall distance. The pumps ran efficiently 24-hours a day, seven days a week, allowing the project to be completed on schedule.
Rebel Pumps hard at work.
Escondido Customer Appreciation Day a Success!
Yesterday, we held our first Customer Appreciation Day at our Escondido branch. We had a tent set up with tables and chairs for customers to relax at as they at their lunch. The afternoon proved to be a success, with over 100 customers enjoying the afternoon BBQ of hamburgers, hot dogs and homemade chili. We gave away Rebel t-shirts and safety goggles to our customers, as well as raffle off our Grand Prize, a boombox. Special thanks to Randy Matsumoto, Rafael Cruz, Bill Walsh and the staff at Escondido for all the hard work they put into the event. See below for some pictures from the event. We will be organizing more Customer Appreciation Day's at different locations in the near future!
Customer Appreciation Day at Rebel Rents in Escondido.
In addition to giving away t-shirts and safety goggles to all attendees, we also raffled off a boombox to 1 lucky customer.
Customers enjoyed a relaxing and delicious BBQ lunch under the tent.
888-88-REBEL
Just a reminder for everyone that our toll free 888-88-REBEL telephone number, Rebel's Rapid Rental Line, is now up and working! When customers call this number they hear a short recording helping to direct them to their correct destination swiftly and efficiently. The stores are as follows:
0 - Corporate
2 - Temecula
3 - Mira Loma
4 - San Jacinto
5 - El Cajon
6 - Escondido
7 - Encinitas
8 - Santee
9 - Santa Ana
At anytime they can press the number for the branch they are looking for and it will automatically transfer them. This is just another way of we can better serve our customers.
Extraordinary Accomplishments - Jerry Magstadt
This letter was sent to Jerry Magstadt, a Class A driver out of our San Jacinto location:
Dear Jerry,
I was just informed that while driving you noticed a Bobcat that had recently gone missing from us on the road next to you. I was told that you followed the customer and called the police. As a result of your actions, we were able to recover the missing equipment.
I would like to extend to you my sincere gratitude. Your alertness, quick thinking, and commitment has saved the company from the potential loss and replacement of this costly piece of equipment. You went above and beyond the call of duty, and I want you to know that your efforts are not only recognized, but greatly appreciated.
Enclosed, please find a small token of my gratitude. It is through the hard work and dedication fo employees like yourself that Rebel Rents will thrive and prosper.
Sincerely,
Rick Clauss
CEO
Rebel Rents
Thank you once again to Jerry. In addition, your name will appear on the Rebel Rents Hall of Fame plaque at the Corporate office for all to see. We should all stay aware at all times - you never know what you may come across!
Customer Appreciation Invitations
Here at Rebel Rents, we are gearing up for our first Customer Appreciation Day. In anticipation of this upcoming event, members of the Rebel sales force hit the road yesterday to invite both present and potential customers to come and share in the fun. With their hard work, we are expecting a large turnout to join us in Escondido on June 15 for the BBQ. Bill Walsh was able to visit more customers than anyone else. Peggy Megrdichian and Rafael Cruz got an added bonus as they were each able to book a rental. Thank you to everyone who participated. Please check back next week for photos and news from the event!
Reintroducing Digger
You've probably noticed him popping up everywhere - on equipment flyers, contest announcements, yellow page advertisements and even employee business cards. Who is he? For those of you who may not be aware, "he" is Digger, the official mascot of Rebel Rents. Digger and his trusty backhoe are becoming fixtures on all of our advertising. Our goal is to make Digger synonomous with Rebel Rents, much like Tony the Tiger or Ronald McDonald. Everyone knows who they are and what product or company they are associated with. We want everyone to be able to look at Digger and immediately think of Rebel Rents!
If you have any suggestions regarding Digger or would like to have Digger put on your business cards, please give the office a call or leave a comment on this blog!
The Rebel Rents' mascot Digger and his trusty backhoe
Dan James wins May Sales Contest
We would like to take the time to recognize Dan James out of Mira Loma. Dan won the May Sales Contest by having the most rental revenue for the month. Dan is now an official inductee into the Rebel Rents Top Gun Eagles Club. Congratulations Dan! Honorable mentions go out to Jim Rufing of Temecula and Denis Bonneau of Mira Loma who came in second and third respectively.
Customer Appreciation Day
On June 15, we are going to be holding a Customer Appreciation Day at the Escondido branch. We will have a setup similar to what we had out in San Jacinto, with the tent and tables and chairs. This event will be catered by Mr. Fennie, who did a great job at the San Jacinto grand opening. From 11-2 on the 15th, customers will be able to stop by the Escondido branch and get a BBQ lunch and some giveaways. We will be holding a sales blitz on June 8 to promote the event. We are hoping to duplicate this event at some of our other stores, such as Santa Ana, in the very near future. Stay tuned for further details!
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